Wednesday, October 17, 2012

Target Holiday Price Match Policy

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For the first time, Target will match prices with online competitors this holiday season, including Amazon.com, Walmart.com, BestBuy.com, Toysrus.com and Babiesrus.com.

The move is part of Target's strategy to be "exceptionally competitive on price," said CEO Gregg Steinhafel at a media event Tuesday in New York City.

With the proliferation of online deal and coupon sites, retailers are increasingly trying to compete for in-store purchases and combat "showrooming" — when customers browse products in stores but buy them for less online. Best Buy also announced plans to price match with online competitors during the holidays this year.

Target will match online prices between Nov. 1 and Dec. 16. In stores, customers can show the competitor's online price for a specific item on their smartphone, or customer service can look it up to confirm.

Target already price-matches for customers who bring in a competitor's ad for a specific product at a lower price within seven days of a purchase. The company will extend that policy Nov. 1 through Dec. 24 and include items on Target.com.

And in an effort to encourage customers to use its mobile app, redeem mobile coupons and scan QR codes, Target has started rolling out free Wi-Fi and plans to have it in all stores for the holiday season.

Thanks USA Today!



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